Managing change: The policy implications of constraints to ICT adoption within Cambodian Higher Education Institutions

Abstract

• An assessment of information and communication technology (ICT) adoption within Cambodian higher education institutions (HEIs) identified inefficiencies in existing top-down ICT policy frameworks. This paper outlines a complementary pathway of bottom-up policy development within HEIs to improve this situation.


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  While recommending that the MoEYS focuses on creating a conducive environment (for change management), this paper also advocates for the leaders of HEIs to establish supportive policies informed by the science of change management.

  
  


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  For these policies to be practical, they need to be iterative, stemming from previously successful, contextual models of change that are responsive to resource constraints. This may result in practices that are more sustainable than those that are externally funded, and build the trust required for effective ICT adoption to occur.